Bd123 Privacy Policy — Your information is safe with us.

1 Introduction

Bd123 is an internationally licensed online gaming and entertainment platform built specifically to serve users in Bangladesh. We believe every user should have full control over their personal data. This Privacy Policy ("Policy") explains in detail how your data is collected, used, stored, and protected when you use the bd123 website and mobile application.

Bd123 never misuses your data, and our privacy practices always comply with international data protection standards. By registering on our platform, you agree to this policy. If you have any concerns, please reach out to our support team.

• This policy applies to all bd123 services, products, and platforms.
• Any changes will be published on the website and users will be informed accordingly.
• The date of the latest update to this policy will be noted at the top of the page.

2 Data Collection

Bd123 only collects information that is necessary to provide its services. We never ask for unnecessary or excessive data. The following outlines what information is collected and in which circumstances:

Information Collected at Registration:

• Full Name (as per National ID)
• Date of Birth (for age verification)
• Email Address
• Mobile number
• Residential address (district and division)
• Preferred Currency & Language

Information Collected for Identity Verification (KYC):

• Copy of National ID (NID) or Passport
• Recent photo (selfie)
• Proof of Address Document (where applicable)

Automatically Collected Information:

• IP Address & Device Information
• Browser type and version
• Platform Access Times & Session Information
• Gaming History & Transaction Records

3 Data Usage

Bd123 uses your collected data only for specific, legitimate purposes. We never use your information for anything beyond what it was collected for.

In addition to the purposes stated above, bd123 may also use your information to:

• For improving platform quality and developing new features (anonymous aggregate data only)
• For troubleshooting technical issues and platform testing
• To customize the platform according to your preferences.
• To meet applicable legal and regulatory requirements

4 Cookie Policy

Bd123 uses cookies and similar tracking technologies to improve your experience on the website and app. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: For core platform operations (login sessions, security).
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: For analyzing platform usage statistics (on an anonymized basis).
• Security Cookies: To prevent fraud and cyberattacks.

5 Sharing Data with Third Parties

Bd123 never sells, rents, or trades your personal information. However, limited data may be shared with trusted parties in specific circumstances:

• Payment Processors: Payment gateways such as bKash and Nagad are used to process transactions. They receive only the transaction data necessary to complete the payment.
• Identity Verification Service: Authorized verification body for the KYC process.
• Legal Authorities: Information required under a valid court order or government directive.
• Technology Partners: Cloud service and security providers used to operate the platform (under strict confidentiality agreements).

All third parties listed above are required to comply with bd123's privacy standards and may only use the data for the specified purpose.

6 Data Protection Measures

Bd123 uses industry-leading security measures to protect your data. Our security framework is regularly audited by independent reviewers.

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Firewall Protection: Multi-layered firewall protection against unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Data Masking: Sensitive information (such as NID numbers) is partially masked when stored.
• Access Controls: Only authorized personnel have access to the data they need.

7 Your Rights

As a bd123 user, you have important rights over your own data. We respect those rights and are ready to assist with any request.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Deletion: In certain situations, you may request the deletion of your data (the "right to be forgotten").
• Right to Restrict Processing: You may restrict the processing of your data in certain circumstances.
• Data Portability: You may request a download of your data in a standard, portable format.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days. Please note that certain data may need to be retained for a defined period due to legal obligations.

8 Data Retention Period

Bd123 does not retain your data longer than necessary. Retention periods are defined for each data type:

• Account Information: For the duration the account is active, and for 5 years after closure (as required by law).
• Financial Transaction Records: Minimum 7 years (in accordance with international financial regulations).
• KYC Documents: 5 years after account closure.
• Gaming Logs: 3 years.
• Support Contact: 2 years.
• Cookies & Session Data: After the session ends, or a maximum of 1 year.

Once the retention period ends, data is securely deleted or anonymized so that your identity can no longer be identified in any way.

9 Children's Privacy

Bd123 does not knowingly collect data from anyone under the age of 18. Our platform is intended exclusively for adults.

• Age verification is mandatory at the time of registration.
• If anyone registers with false information and is later found to be underage, their account will be closed immediately.
• If any data from a minor is collected inadvertently, it will be deleted immediately.

10 Policy Changes

Bd123 may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, new platform features, or updates to our business operations.

• Users will be notified by email or via the platform before any significant changes take effect.
• For minor changes, only the "Last Updated" date at the top of the page will be revised.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

11 Contact

If you have any questions, complaints, or requests regarding this Privacy Policy or your data, please contact our data protection team directly.

• Email: [email protected]
• Live Chat: Click the chat icon in the bottom-right corner of the platform.
• Support Ticket: Log in to your account and submit a ticket from the "Support" section.

We typically respond to data-related requests within 30 business days. Complex requests may take a little longer, but you will be informed in advance if that is the case.